FAQs
Your Questions Answered
How to list your property
How to book a stay
Bystays.com is an innovative online platform that connects travelers with unique and curated stays in East Africa. We specialize in offering more than just accommodation, with a focus on providing immersive travel experiences that blend comfort with local culture, nature, and adventure.
Bystays operates by allowing property owners (hosts) to list their accommodations, which travelers (guests) can search, book, and pay for directly through the platform. Guests can browse stays by location, dates, or features, while hosts can manage their listings and bookings via their dashboard.
Yes, Bystays is a fully registered Ugandan company under the Uganda Registration Services Bureau (URSB), ensuring full compliance with local laws and regulations.
ByStays stands out by offering:
- Flexible invoicing: Add services or discounts directly, enhancing guest experience while giving hosts full control.
- Diverse accommodation options: From private islands to eco-lodges, our listings cater to every type of traveler.
- All-in-one platform: Guests can book both accommodation and experiences in one place.
- Secure payment options: Payments can be made via mobile money or card, ensuring safety and convenience for global travelers.
Booking a stay on Bystays is simple:
- Sign up: Create an account or log in.
- Browse listings: Search for stays based on location, dates, or features.
- Select a property: Choose the stay that suits your needs.
- Make a booking: Confirm your stay, and choose your preferred payment option (mobile money or card).
- Receive confirmation: Get instant confirmation and booking details via email.
To list your property as a host:
- Sign up: Create a host account on ByStays.
- Create your listing: Add details such as location, amenities, pricing, and high-quality photos.
- Publish your listing: After review, your property will be visible on the platform for guests to book.
- Manage bookings: Use your host dashboard to track reservations, update availability, and manage payments.
Guests can make payments securely via:
- Mobile money (ideal for local transactions)
- Credit and debit cards (for international travelers)
Bystays ensures secure transactions by processing all payments directly through the platform. We offer multiple payment options such as mobile money and card payments, ensuring both local and international guests can make payments securely.
Hosts can communicate with guests directly through the Bystays platform. The dashboard allows hosts to respond to inquiries, confirm bookings, and send messages to guests, making it easy to manage communication.
Bystays offers property hosts:
- Global exposure to a wide audience of travelers.
- Easy management tools to handle bookings, availability, and payments.
- Marketing support through targeted campaigns and visibility on social media.
- Secure transactions with reliable payment processing.
Bystays offers travelers:
- Unique stays that provide an immersive experience in different cultures and environments.
- Convenient booking for both accommodation and activities on a single platform.
- Transparency with detailed property listings, reviews, and photos.
- Secure and easy payment options for a smooth booking process.
Bystays offers a wide range of properties, including:
- Private islands
- Boutique hotels
- Cottages and eco-lodges
- Villas and apartments
- Lakeside retreats and more